Krasnodar
9 Stroiteley St., Office 12
Simferopol
3 Rostovskaya St.
One bad review can outweigh dozens of positive ones. If negative information appears about your brand — especially on the first page of search results — it should be addressed quickly. The PR-Global team experienced in SERM will help you do that
Manage your organization's online image
SERM - REPUTATIONAL
marketing
What is reputation management and who might need it?
- Organically positive reviews in the search
- Increased traffic to the site
- Increased demand for services/goods
- Lower marketing costs
- Sales growth
Users read reviews online before making purchase decisions.
95%
you lose potential customers due to the lack of work with the reputation issue for your brand queries.
75%
consumers do not buy products if there are no reviews about them on the Internet.
43%
clients may refuse to cooperate if there are unprocessed negative reviews.
67%
Request
feedback from loyal customers
Increase
the number of positive reviews on the required sites
To collect
feedback from customers to work on bugs
Monitor
monitor mentions of your company online and respond to negative feedback promptly
Recover
reputation after a crisis incident